Privacy Policy

Flame Social Agency LLC dba Flame Church Marketing
Last Updated: May 1, 2026

Flame Social Agency LLC, doing business as Flame Church Marketing (“we,” “our,” or “us”), provides marketing, automation, and communication services for churches and organizations. This Privacy Policy explains how we collect, use, and protect personal information across our website, advertising campaigns, and communication systems.

1. Our Role and Services

Flame Church Marketing operates a centralized marketing and communication platform that helps churches and organizations generate leads, manage inquiries, and communicate with individuals.

We may collect and process personal information:

  • Directly through our website and funnels
  • Through advertising platforms (such as Facebook and Instagram lead forms)
  • On behalf of churches and organizations that use our services

In many cases, we act as a service provider (data processor) on behalf of our client organizations, which are the entities individuals are engaging with.

2. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Visit planning details or appointment information
  • Communication preferences and consent records

This information may be collected when you:

  • Submit a form on our website or a client landing page
  • Complete a Facebook or Instagram lead form
  • Schedule a call or request services
  • Plan a visit to a church or organization we support
Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar tracking technologies

3. How We Use Information

We use collected information to:

  • Provide, operate, and improve our services
  • Facilitate visit planning and appointment coordination
  • Send confirmations, reminders, and follow-up messages
  • Communicate on behalf of churches and organizations
  • Improve marketing performance and user experience
  • Maintain records of consent and communication activity

4. SMS and Communication Consent

By submitting your contact information through our forms, you may consent to receive SMS messages and/or emails from:

Flame Church Marketing on behalf of a church or organization you are engaging with.

These messages may include:

  • Visit confirmations
  • Appointment reminders
  • Follow-up communication
  • Relevant updates related to your inquiry

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Consent is not required to make an inquiry or attend a church or event.

5. Messaging Transparency

Messages you receive may reference the specific church or organization you engaged with. However:

All messaging systems, automation, and delivery are operated by Flame Church Marketing on behalf of its client organizations.

6. Text Messaging Data & Privacy

Flame Church Marketing is committed to protecting the confidentiality of mobile information collected through our communication programs.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes.

Information provided for messaging purposes is used solely to deliver communications that have been requested or consented to by the user.

We may work with trusted service providers (such as messaging platforms, CRM systems, hosting providers, and technical support providers) to operate and support our communication services. These providers are only permitted to use information as necessary to perform services on our behalf and are required to maintain appropriate safeguards.

Flame Church Marketing operates messaging systems for multiple client organizations and applies consistent data protection practices across all communication programs we manage.

7. Sharing of Information

We do not sell or rent personal information.

We may share information with:

  • The church or organization you have chosen to engage with
  • Service providers that support our operations (CRM systems, analytics tools, messaging platforms, hosting providers)
  • Technical and customer support providers

These parties are required to safeguard your information and use it only for authorized purposes.

8. Use of Third-Party Platforms

We use third-party tools and platforms, including systems such as GoHighLevel, to manage customer relationships, communication, and data processing.

These platforms may process information on our behalf in accordance with their own policies and security practices.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the internet is completely secure.

10. Your Privacy Choices

You may:

  • Opt out of SMS messages by replying STOP
  • Opt out of emails using unsubscribe links
  • Disable cookies through your browser settings
  • Request access, correction, or deletion of your personal information

To make a request, please contact us using the information below.

11. Relationship with Client Organizations

When you submit your information in connection with a specific church or organization:

  • That organization may receive your information
  • They may contact you directly based on your request
  • Their own privacy practices may also apply

Flame Church Marketing provides the systems and communication infrastructure used to facilitate these interactions.

12. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

contact@flamechurchmarketing.com
https://flamechurchmarketing.com/contact/